Intro

Works

Experience

Contact

Intro

Works

Experience

Contact

Experience

Résumé

Senior Product Design

Ninja Van

(2022-2025)

Ninja Mart - Mobile App
Research

  • Led and contributed to research initiatives in Vietnam and Malaysia to establish baseline insights, including foundational research, usability testing, concept validation, and user archetype development.

  • Collaborated with stakeholders and provided actionable insights that informed strategic decisions and drove a successful pilot launch with 50% adoption.

Product Design

  • Owned end-to-end user flows and delivered the overall experience for end users.

  • Partnered with product managers to design engaging features that supported monthly active user growth.

  • Conducted user testing, gathering feedback and data, and iterating designs to improve the user experience.

  • Worked with the graphic design team to ensure visual consistency and cohesion across UI components.

Order and Inventory Management System - Web App
Streamline Process & Cost Reduction — Improved manual workflows and reduced operational costs through user research, service blueprints, and collaboration with product managers to identify opportunities.

  • Collaborated with stakeholders for requirements & feedback and worked closely with the tech team to develop feasible and optimized solutions.

  • Enabled self-service tools such as Pricing and Discount Management, allowing users to update directly without Excel or engineering support.

Product Design

Ninja Van

(2020-2022)

Cross-Border Warehouse Operation - Web App & Mobile App
Automate and Enable Warehouse Processes — Researched manual workflows to identify opportunities for digitization and productivity improvement.

  • Collaborated with stakeholders & tech team to experiment and deliver optimal digital solutions.

  • Developed prototypes and conducted usability testing across countries (Southeast Asia & China) & Iterating designs based on feedback.

  • Enabled internal teams to process larger order volumes, reduce manual effort, and scale operations efficiently, including supporting the China office in serving large shippers such as TikTok and Nike.

International Order Platform for B2B Customers - Web App

  • Redesigned the Bulk Order Creation Feature, increasing adoption from 5% to 90%.

  • Partnered with the research team to conduct user research on customer archetypes, generating insights that informed key business decisions and improved B2B offerings for China customers.

Company-Wide Design System

  • Contributed to the development of the company-wide design system.

  • Created UI components and documentation, ensuring design consistency and usability.

  • Collaborated with developers to test and validate accurate implementation.

Other Company-Wide Research

  • Participated in multiple research projects across products (Ninja Van app, Driver app, PUDO Points).

  • Conducted customer interviews, pilot testing, and feedback synthesis with Vietnamese users.

  • Collaborated with the Singapore research team to refine interview scripts, contact users, handle translations, and synthesize findings for cross-market initiatives.

UI/UX Designer

Grove HR

(2018-2019)

Web App - HR Management Platform

  • Collaborated with product managers to design solutions across multiple modules, including Employee Management, Attendance Management, and Intra-site features.

  • Standardized the HR glossary across the application, improving consistency and supporting a scalable information architecture.

  • Designed UI components and contributed to the design system, preparing detailed handoff documentation that ensured accurate developer implementation

Senior 2D Game Artist

Gameloft

(2015-2018)

Mobile App - Game Graphic Creation

  • Created graphic concepts and animations for mini-games developed for global brands, enhancing user engagement and brand experience.

  • Mobile App - Feature Works & Services Presentation app for BEYOND DIGITAL of Gameloft company

  • Designed customer-facing interfaces that showcased company services and featured works, improving service presentation and client engagement.

Web App - Internal Feedback Tool of Gameloft VN

  • Initiated and designed a UX project for an internal feedback platform that streamlined the review cycle between team leaders and subordinates.

  • Gained foundational UX experience, establishing the transition from game artist design to UX design.

Contact

blumieux@gmail.com

Linkedin